LEGAL

Shipping Policy

Last updated: January 16, 2025

Digital services only. We provide exclusively digital software services and online solutions. No physical shipping is required as all our deliverables are provided electronically.

1. No Physical Shipping Required

As a software development and digital services company, we do not ship any physical products. All our services and deliverables are provided through digital channels including:

  • Email delivery of digital files and documents
  • Secure online portals and dashboards
  • Cloud-based software deployments
  • Direct access to web applications and platforms
  • Digital downloads and software installations
  • Online consultations and virtual meetings

2. Digital Delivery Methods

Our services are delivered through the following digital methods:

Software Development

  • Source code repositories (GitHub, GitLab, etc.)
  • Live website deployments
  • Cloud hosting platforms
  • Mobile app store submissions

Digital Assets

  • Design files and mockups via email or cloud storage
  • Documentation in PDF or online formats
  • Media files through secure download links
  • Database exports and backups

Consulting Services

  • Video conferencing sessions
  • Screen sharing and remote assistance
  • Digital reports and recommendations
  • Online training and workshops

3. Delivery Timeline

Since no physical shipping is involved, delivery times depend entirely on the nature and complexity of the requested service:

  • Immediate: Access to existing software platforms and tools
  • 1–3 business days: Simple configurations and minor customizations
  • 1–4 weeks: Custom software development projects
  • 1–6 months: Complex enterprise solutions and large-scale projects

Specific delivery timelines will be clearly outlined in your service agreement or project proposal.

4. Access and Availability

Digital deliverables are typically available 24/7 once delivered. However, please note:

  • Cloud services may have scheduled maintenance windows
  • Some services may require active internet connectivity
  • Access credentials and login information will be provided securely
  • Backup and recovery procedures are implemented for data protection

5. Geographic Availability

Our digital services are available globally, with no geographic restrictions for delivery. We serve clients worldwide and can accommodate different time zones for:

  • Project consultations and meetings
  • Live deployments and launches
  • Technical support and maintenance
  • Training and onboarding sessions

6. Technical Requirements

To access our digital services and deliverables, you may need:

  • Stable internet connection
  • Compatible web browser or software
  • Appropriate device (computer, tablet, or smartphone)
  • Valid email address for communications
  • Any specific software or platform access as outlined in your agreement

7. Support and Assistance

Since we don't ship physical products, our support focuses on:

  • Technical assistance with digital deliverables
  • Help with accessing and using our services
  • Troubleshooting software or platform issues
  • Training and documentation for delivered solutions

8. Contact Information

For questions about accessing your digital deliverables or technical support, contact us at:

Bytewise Consulting LLP
Email: sales@bytewiseconsulting.in
Phone: +91 83329 36831
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM IST

Need physical documentation?

While we don't ship physical products, if you require printed documentation or materials for compliance or record-keeping purposes, we can provide digital files in print-ready formats that you can print locally.

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